Terms of Service

Welcome to Handshake AI, an AI interviewer tool built by Handshake. Candidates who choose to experience Handshake AI will have the opportunity to answer questions regarding their professional experience and interest in a particular role, as well as ask questions for more details on a role.

These Terms of Service apply to your use of the Services offered by Stryder Corp. d/b/a Handshake or our affiliates and service providers (collectively "Handshake AI" "we" "us" or "our"), including, without limitation, our user-facing application commonly known as "Handshake AI" and the features therein, websites, including, without limitation, the ai.joinhandshake.com website, tools, data, and documentation (collectively, the "Services").

If you do not agree with these Terms of Service, including the Binding Arbitration Clause and a Class Action waiver included below, please discontinue using the Service.

These Terms of Service will change over time. If we make minor changes to the Terms of Service without materially changing your rights, we will post the modified Terms of Service on our website. We will notify you by email, through the Handshake AI Service, or by presenting you with a new Terms of Service to accept if we make a modification that materially changes your rights. When you use the Handshake AI Service after a modification is posted, you are telling us that you accept the modified terms, whether or not you received notification of any material update.

Handshake AI takes user privacy seriously and does not permit third parties to bulk collect data and information from our Services through the use of automated scripts (“scraping”), similar or other technologies or methodologies. For more information on our privacy practices, please read our Privacy Policy.

Account Creation

In order to access the Services, you may be required to register for an account on the Handshake AI Site. If required to register for an account, you agree to register for and maintain an active user account on the Handshake AI Site (your “Account”). You may only possess one Account, and if it is suspended or terminated in accordance with these Terms, you may not create another one unless you have explicit permission from Handshake AI to do so. You agree to maintain accurate, complete, and up-to-date information in your Account. In certain instances, you may be asked to submit your resume or provide proof of your identity to access or use the Handshake AI Site, and you agree that you may be denied access to or use of the Handshake AI Site if you refuse to provide such information or for any lawful reason as determined in Handshake AI's sole and exclusive discretion. To create and use your Account, you must be at least 18 years old.

Prohibited Activities

As a user of Handshake AI, you agree not to engage in, nor assist any third party in engaging in, any of the following activities:

• Reverse Engineering: You will not decompile, disassemble, reverse engineer, or attempt to reconstruct or derive any source code, algorithms, structures, or ideas from the Handshake AI Site or any related information, by any method.
• Unauthorized Distribution: You will not distribute, disclose, or allow the use of the Handshake AI Site in any format via timesharing devices, service bureaus, networks, or other means, to any third party.
• Modification: You will not modify or create derivative works of the Handshake AI Site or any part of it.
• Submission: By submitting information through the Handshake AI Site or email, you affirm that such submissions are accurate and non-confidential for all purposes.

Additionally, you must not use the Handshake AI Site in any way that:

• causes or could potentially cause damage to the platform or impair its availability or accessibility;
• is unlawful, illegal, fraudulent, harmful, or connected to any such activities; or
• involves copying, storing, hosting, transmitting, sending, publishing, or distributing any material that contains spyware, viruses, Trojan horses, worms, keystroke loggers, or other malicious software.

Any violation of these Terms and Conditions may result in the suspension or termination of your access to the Handshake AI Site and potential legal action.

Handshake AI Site & Handshake AI Materials

Subject to these Terms, Handshake AI grants you a non-exclusive, non-transferable, right to access and use the Handshake AI Site solely with supported browsers through the Internet or approved mobile application for the purpose of using the Services and accessing, using, and interviewing on the Handshake AI Site. All rights not expressly granted to you are reserved by Handshake AI, its clients, and its licensors.

To the extent Handshake AI, its subsidiaries, affiliates, successors or assigns, licensors, or clients supply any materials, including but not limited to, text, images, video, audio recordings, scope of work, informational materials, devices, records, data, notes, reports, proposals, lists, correspondence, specifications, other documents or property, or reproductions of any of the aforementioned items (collectively, "Handshake AI Materials") to you, Handshake AI grants you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to use the Handshake AI Materials solely in connection with using the Services and accessing, using, and interviewing on the Handshake AI Site.

Except for those expressly granted herein, you obtain no rights under these Terms of Service from Handshake AI, its clients, or its licensors or Handshake AI Materials, including any related Intellectual Property Rights (defined below). You acknowledge and agree that, as between the parties, Handshake AI, its clients, and its licensors own all right, title, and interest in and to the Handshake AI Site and Handshake AI Materials, including all Intellectual Property Rights therein. All trademarks, service marks, logos, trade names, and any other source identifiers ("Marks") of Handshake AI used on or in connection with the Handshake AI Site, Handshake AI Materials, or User Content are trademarks or registered trademarks of Handshake AI in the United States and abroad. Marks used on or in connection with the Handshake AI Site or Handshake AI Materials are used for identification purposes only and may be the property of their respective owners.

"Intellectual Property" means all algorithms, application programming interfaces (APIs), concepts, Confidential Information (defined below), data, databases and data collections, datasets, designs, diagrams, documentation, drawings, flow charts, formulae, ideas and inventions (whether or not patentable or reduced to practice), IP cores, know-how, materials, marketing and development plans, marks (including brand names, product names, logos, and slogans), methods, models, net lists, network configurations and architectures, photomasks, procedures, processes, protocols, schematics, semiconductor devices, software code (in any form including source code and executable or object code), specifications, subroutines, techniques, test vectors, tools, uniform resource identifiers including uniform resource locators (URLs), user interfaces, web sites, works of authorship, and other forms of technology.

"Intellectual Property Rights" means all past, present, and future rights of the following types, including, without limitation, in the Services, the Handshake AI Site, or Handshake AI Materials, which may exist or be created under the laws of any jurisdiction in the world: (a) rights associated with works of authorship, including exclusive exploitation rights, copyrights, moral rights, and mask work rights; (b) trademark and trade name rights and similar rights; (c) trade secret rights; (d) patent and industrial property rights; (e) other proprietary rights in Intellectual Property of every kind and nature; and (f) rights in or relating to registrations, renewals, extensions, combinations, divisions, and reissues of, and applications for, any of the rights referred to in clauses (a) through (e) of this sentence.

Termination

We reserve the right to suspend or terminate access to the Handshake AI Site for violation of these Terms of Service or any other policies associated with the Services.

Account and Website Security and Integrity

By using this Service, you agree not to change or modify the Service to falsely imply that it is associated with another website. Creating accounts through unauthorized means, including scripts, bots, or automated crawlers is prohibited, as is collecting content through crawling, scraping, or caching of user profiles without our express consent.

You must not attempt to restrict another user from using or enjoying the Service and you must not encourage or facilitate violations of these Terms of Service or any other Handshake AI terms.

Paid Services

Handshake AI may offer third-party employers (collectively, "Handshake AI Employers") certain services to enhance the Handshake AI-employer experience ("Paid Services"). The use of Paid Services is subject to the payment of fees, as determined by Handshake AI, and as may be modified from time to time ("Fees"). All fees are non-refundable and may be charged by one of our affiliates and processed through a payment partner. Certain Paid Services and payment processing gateways may be subject to additional terms and conditions presented to you at the time of purchase, access, or download. Handshake AI reserves the right to refuse or cancel any order, or limit quantities purchased, at any time, in its sole discretion.

Paid Services may include a subscription that will renew on a periodic basis according to the terms of the subscription. Unless cancelled prior to the end of the then-current subscription period, subscription Paid Services will automatically renew at the end of each subscription period, for a renewal period of equal duration at the then current Fees applicable to the Paid Service. There are no refunds upon cancellation of the Paid Services.

Third Party Links

Our Service contains links to third-party websites, apps, services, and resources (collectively "Third-Party Services") that are not under Handshake AI's control. We provide these links only as a convenience and are not responsible for the content, products, or services that are available from Third-Party Services. You acknowledge sole responsibility and assume all risk arising from your use of any Third-Party Services. Links to such Third-Party Services are not an endorsement by Handshake AI of such Third-Party Services.

Violation and Enforcement of These Terms

We reserve the right to refuse access to the Service to anyone for any reason at any time. We reserve the right to force forfeiture of any username or account for any reason. We may, but have no obligation to, remove, edit, block, and/or monitor content or accounts containing content that we determine in our sole discretion violates these Terms of Service.

Updates

From time to time, Handshake AI reserves the right to release updates to or upgrades of the Services and to otherwise change or discontinue any aspect or feature of the Services. Changes may not be consistent across all platforms and devices.

Controlling Terms

Handshake AI is continually improving its Service, and we may occasionally offer special features or functionality which include additional Terms of Service. If any of the additional Terms conflict with the Terms described below, the additional Terms control.

User Warranties

You represent and warrant that: (a) you are the sole and exclusive owner of all submissions made and information provided in connection with your use of the Services and Handshake AI Site; and (b) none of your submissions through the Services or Handshake AI Site will infringe, misappropriate or violate a third party's Intellectual Property Rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

Handshake AI Disclaimer of Warranties

The Service, including, without limitation, Handshake AI content, is provided on an "as is", "as available" and "with all faults" basis. To the fullest extent permissible by law, neither Handshake AI nor any of its employees, partners, managers, officers or agents (collectively, the "Handshake AI parties") make any representations or warranties or endorsements of any kind whatsoever, express or implied, as to: (a) the Service; (b) the Handshake AI content; or (c) security associated with the transmission of information to Handshake AI or via the Service. In addition, the Handshake AI parties hereby disclaim all warranties, express or implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose, non-infringement, title, custom, trade, quiet enjoyment, system integration and freedom from computer virus.

The Handshake AI parties do not represent or warrant that the Service will be error-free or uninterrupted; that defects will be corrected; or that the Service or the server that makes the Service available is free from any harmful components, including, without limitation, viruses. The Handshake AI parties do not make any representations or warranties that the information (including any instructions) on the Service is accurate, complete, or useful. You acknowledge that your use of the Service is at your sole risk. The Handshake AI parties do not warrant that your use of the Service is lawful in any particular jurisdiction, and the Handshake AI parties specifically disclaim such warranties. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimer may not apply to you to the extent such jurisdiction's law is applicable to you and these Terms of Service.

By accessing or using the Service you represent and warrant that your activities are lawful in every jurisdiction where you access or use the Service.

The Handshake AI parties do not endorse content and specifically disclaim any responsibility or liability to any person or entity for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character based upon or resulting from any content.

Users hereby give any consents required by law for the Services to operate as set forth in these Terms of Service.

Limitation of Liability; Waiver

Under no circumstances will the Handshake AI parties be liable to you for any loss or damages of any kind (including, without limitation, for any direct, indirect, economic, exemplary, special, punitive, incidental or consequential losses or damages), including, without limitation, any that are directly or indirectly related to: (a) the Service; (b) the Handshake AI content; (c) your use of, inability to use, or the performance of the Service; (d) any action taken in connection with an investigation by the Handshake AI parties or law enforcement authorities regarding your or any other party's use of the Service; (e) any action taken in connection with copyright or other intellectual property owners; (f) any errors or omissions in the Service's operation; or (g) any damage to any user's computer, mobile device, or other equipment or technology including, without limitation, damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure or any other technical or other malfunction, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if foreseeable or even if the Handshake AI parties have been advised of or should have known of the possibility of such damages, whether in an action of contract, negligence, strict liability or tort (including, without limitation, whether caused in whole or in part by negligence, acts of god, telecommunications failure, or theft or destruction of the Service). In no event will the Handshake AI parties be liable to you or anyone else for loss, damage or injury, including, without limitation, death or personal injury. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event will the Handshake AI parties' total liability to you for all damages, losses or causes of action exceed one hundred United States dollars ($100.00).

You agree that in the event you incur any damages, losses or injuries that arise out of Handshake AI's acts or omissions, the damages, if any, caused to you are not irreparable or sufficient to entitle you to an injunction preventing any exploitation of any web site, service, property, product or other content owned or controlled by the Handshake AI parties, and you will have no rights to enjoin or restrain the development, production, distribution, advertising, exhibition or exploitation of any web site, property, product, service, or other content owned or controlled by the Handshake AI parties.

By accessing the Service, you understand that you may be waiving rights with respect to claims that are at this time unknown or unsuspected, and in accordance with such waiver, you acknowledge that you have read and understand, and hereby expressly waive, the benefits of section 1542 of the civil code of California, and any similar law of any state or territory, which provides as follows: "a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

Handshake AI is not responsible for the actions, content, information, or data of third parties, and you release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties.

Indemnification

Unless prohibited by law, you (and also any third party for whom you operate an account or activity on the Service) agree to defend (at Handshake AI's request), indemnify and hold the Handshake AI Parties harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney's fees and costs, arising out of or in any way connected with any of the following (including as a result of your direct activities on the Service or those conducted on your behalf): (a) your access to or use of the Service; (b) your breach or alleged breach of these Terms of Service; (c) your violation of any third-party right, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right; (d) your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; or (e) any misrepresentation made by you. You will cooperate as fully required by Handshake AI in the defense of any claim. Handshake AI reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without the prior written consent of Handshake AI.

Dispute Resolution

You agree that any dispute between you and Handshake AI arising out of or relating to these Terms of Service, the Handshake AI Service, or any other Handshake AI products or services (collectively, "Disputes") will be governed by the arbitration procedure outlined below.

Governing Law: The Terms of Service and the resolution of any Disputes shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of laws principles.

Informal Dispute Resolution: We want to address your concerns without needing a formal legal case. Before filing a claim against Handshake AI, you agree to try to resolve the Dispute informally by contacting us here. We'll try to resolve the Dispute informally by contacting you through email. If a dispute is not resolved within 15 days after submission, you or Handshake AI may bring a formal proceeding.

We Both Agree To Arbitrate: You and Handshake AI agree to resolve any Disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below.

Opt-out of Agreement to Arbitrate: You can decline this agreement to arbitrate by contacting us here within 30 days of first accepting these Terms of Service and stating that you (include your first and last name) decline this arbitration agreement.

Arbitration Procedures: The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in the United States county where you live or work, San Francisco, California, or any other location we agree to.

Arbitration Fees: The AAA rules will govern payment of all arbitration fees. Handshake AI will pay all arbitration fees for claims less than $75,000. Handshake AI will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.

Exceptions to Agreement to Arbitrate: Without first engaging in arbitration or the informal dispute resolution process described above, either you or Handshake AI (1) may assert claims, if they qualify, in small claims court in San Francisco, California, or any United States county where you live or work and seek an amount up to the jurisdictional limit for individuals in such small claims court (notwithstanding any limitation on such damages set forth herein), or (2) may bring a lawsuit solely for injunctive relief (including, in the case of Handshake AI, to stop unauthorized use or abuse of the Handshake AI products or Handshake AI Service), or for infringement or material breach of intellectual property rights (for example, trademark, trade secret, copyright, or patent rights).

No Class Actions: You may only resolve Disputes with Handshake AI on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed under our agreement.

Judicial Forum for Disputes: In the event that the agreement to arbitrate is found not to apply to you or your claim, you and Handshake AI agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts of San Francisco County, California. Both you and Handshake AI consent to venue and personal jurisdiction there. We both agree to waive our right to a jury trial.

Limitation on Claims: Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Handshake AI products or Handshake AI Service must be filed within one (1) year after such claim or cause of action arose, or else that claim or cause of action will be barred forever.

Governing Law & Venue

These Terms of Service are governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.

If any provision of these Terms of Service is held to be unlawful, void, or for any reason unenforceable during arbitration or by a court of competent jurisdiction, then that provision will be deemed severable from these Terms of Service and will not affect the validity and enforceability of any remaining provisions. Handshake AI's failure to insist upon or enforce strict performance of any provision of these Terms will not be construed as a waiver of any provision or right. No waiver of any of these Terms will be deemed a further or continuing waiver of such term or condition or any other term or condition.

Entire Agreement

If you are using the Service on behalf of a legal entity, you represent that you are authorized to enter into an agreement on behalf of that legal entity. These Terms of Service constitute the entire agreement between you and Handshake AI and governs your use of the Service, unless you have a separate signed agreement with Handshake AI that states it supersedes this Terms of Service.

You will not assign the Terms of Service or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of Handshake AI. Any purported assignment or delegation by you without the appropriate prior written consent of Handshake AI will be null and void. Handshake AI may assign these Terms of Service or any rights hereunder without your consent.